Shipsurance Reviews

Total rating 2.50

Poor

TrustScore calculated from 4 reviews

Bad
50%
Poor
0%
Average
0%
Great
50%
Excellent
0%

Description Shipsurance

Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department.

We have been insuring businesses for over 18 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best. The shipping carriers are in the business of transporting goods and they usually do quite a good job. However, the inevitable lost or damaged parcels do occur as the law of averages pertains to everything. 


- Great
Nichole Marxen, 2021-06-23

The Customer Service is beyond any expectation. I feel completely protected and supported as a business. I feel confident when I tell my customers I have their back.

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- bad
Norah Thomas, 2021-05-11

Shipsurance refused to pay, never use them again. Dragged out the claim for months. Do not use them, it's cheaper to self insure your own packages.

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  0   1
- bad
Gabe Menow, 2021-05-07

They asked for things they didn't ask initially like pictures of every side of the damaged box and obviously the buyer didn't have the box by that time. Since then I avoid paying for extra insurance with this company. This company is a scam.

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  0   1
- Great
Wendy B, 2020-10-16

Shipsurance is generally quick in resolving the claim. Thank you for continuing great customer service. ! They handled my claim quickly and easily. I will always use them in insure my packages.

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  0   1

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