SBLI Reviews

Total rating 2.25

Poor

TrustScore calculated from 4 reviews

Bad
50%
Poor
25%
Average
0%
Great
0%
Excellent
25%

Description SBLI

We call it the SBLI Idea. Built on the foundation of our core values, it’s an unbreakable promise we make to every one of our customers. The SBLI Idea is a pretty straightforward concept. Yet in the insurance industry, it’s pretty unique.

What is it? It’s our guarantee that we’ll put you first; not just when it’s convenient, but always. We’ll never treat you like a number. Or a sales figure. Or a means to an end. Instead, we’ll always treat you like a human. Like a friend. Like someone who deserves not only the benefit of our life insurance expertise, but our utmost appreciation and esteem as well. Because we truly believe you do.


- bad
Steve McMachan, 2021-05-11

The lack of communication and transparency around the process was fairly frustrating. I'm not sure if there is just generally a lack of ownership but someone should be communicating regularly. From start to end, really slow and poor service.

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  0   1
- Excellent
Rick Dean, 2021-04-08

Very friendly and helpful every step of the way. Couldn't be happier with how things worked out. Thanks for a great experience! SBLI was the biggest help and made the process smooth and understandable.

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  0   1
- bad
Pamela Connley, 2021-01-22

I got a bunch of papers saying I was charged and if I wanted to cancel my policy I’d have to fill out all the papers. I called and that person was very unhelpful. I have to wait for the policy to be cancelled and a refund check to be mailed to me. This turned out to be a huge inconvenience to me.

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  0   1
- Poor
John Gillan, 2020-08-02

It was so slow and the communication was very poor, there were some documents that they asked for multiple times even though I had email confirmation of receipt from the first time. I’m very disappointed in this company.

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  0   1

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