We call it the SBLI Idea. Built on the foundation of our core values, it’s an unbreakable promise we make to every one of our customers. The SBLI Idea is a pretty straightforward concept. Yet in the insurance industry, it’s pretty unique.
What is it? It’s our guarantee that we’ll put you first; not just when it’s convenient, but always. We’ll never treat you like a number. Or a sales figure. Or a means to an end. Instead, we’ll always treat you like a human. Like a friend. Like someone who deserves not only the benefit of our life insurance expertise, but our utmost appreciation and esteem as well. Because we truly believe you do.
I got a bunch of papers saying I was charged and if I wanted to cancel my policy I’d have to fill out all the papers. I called and that person was very unhelpful. I have to wait for the policy to be cancelled and a refund check to be mailed to me. This turned out to be a huge inconvenience to me.