Ross Simons Reviews
Total rating 1.50
bad
TrustScore calculated from 4 reviews
Description Ross Simons
Stay up-to-date with us by following our parent company, Luxury Brand Holdings, on LinkedIn! All updates regarding Ross-Simons and Sidney Thomas Jewelers can be found there. As America’s favorite jeweler for more than 65 years, Ross-Simons has provided exceptional service and delivered fabulous jewelry to more than four million customers. Luxury Brand Holdings was formed in 2011 to encompass the expansion of the company’s brand offerings as the Sidney Thomas chain of upscale jewelry stores was introduced.
We are committed to providing an extraordinary shopping experience. Our jewelry collection is hand-selected from artisans around the globe with one simple mission: to find fabulous selections and bring you life's luxuries at great prices.
Specialties :
Diamond Jewelry, Bracelets, Earrings, Necklaces and Rings, Designer Jewelry, and Vintage Estate and Clearance Jewelry
They only give you 30 days to review the item and I am starting to think that is on purpose as the tarnishing happens after that period. They won't do anything to help after the 30 day period. I have been happy with many of their items but unfortunately I am starting to feel like it isn't worth the risk to order from them in the future.
When the ring finally arrived, it was so badly damaged it was unwearable . Customer service said that because they already gave $45 credit, they weren't going to do anything else. Needless to say, the ring is going back for refund and that is my last purchase. It is shocking Ross Simons would send out jewelry to a customer this badly damaged.