North Shore Commercial Door Company Reviews
Total rating 2.25
Poor
TrustScore calculated from 4 reviews
Description North Shore Commercial Door Company
Anything from doors in downtown Cleveland, to garage doors in suburbia, to big train doors was fair game. Our own door biz has steadily expanded its sales by 20% a month since setting up online. This year alone we doubled last year’s sales. In 2020 we moved our operations from Elyria to Strongsville to better meet our customer's demands. We’ve been able to do it not only because we went digital, but because of our 35 year-long prowess in our field, and our Midwestern work ethic.
We went from a single drawer of sales-goods to buying an 80,000 square foot building to house our new operations. We’re one of a growing number of industrial businesses that provide a shiny, new spear-tip to the old “Rust Belt”. Family business that we may be, even so, we’re “opening the door” for others to realize that this great city and this great region are going to climb back on their feet faster than some folks would have you believe.
They told me the seal has been changed to a new type. I ordered enough of the seal for me and my neighbor, when it came in it didn't fit. I emailed them and they said it was my fault for not studying and confirming that it was correct. I have since called them, with no return calls and emailed with no response.
ZERO customer/tech support on the products they sell. Purchased an opener from them that cost almost $800 and have tech problems with it that I cannot get resolved. As soon as you need tech support, they pawn you off on the manufacturer/distributor that will not answer calls.