Journey Bikes Reviews

Total rating 1.75

bad

TrustScore calculated from 4 reviews

Bad
50%
Poor
25%
Average
25%
Great
0%
Excellent
0%

Description Journey Bikes

Journey Bikes was created to share their love of eBikes with the world. Jason & Becky want everyone to know how much fun they are and how life changing they can be. Journey Bikes features the best electric bikes in various styles - beach cruisers, fat tire bikes, folding bikes, recumbent bikes. You can start enjoying life, traveling eco-consciously and fulfilling your inner wanderlust.

We provide you with:

  • An SSL secure encrypted, PCI Compliant, safe shopping experience
  • Responsive, reliable customer service
  • Free Shipping to the Lower 48 states


- Average
Iindberg G, 2021-04-11

Journey bikes appears to just be a middleman and dumps all problems off on manufacturer. Has made the whole process difficult.

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- bad
Missy E, 2020-12-23

The bike I ordered, I also never received the water bottle holder. You guys need to get it together; your customer service is absolutely awful, you state things that don’t track with what your return policies are on YOUR OWN website. No one should feel like I do after spending thousands of dollars on bikes, ever. Ugh, my journey with Journey sucked.

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- Poor
Paul Boyd, 2020-11-12

Very unsatisfied and do not recommend this company for any services. I waited 3 months with very little commission from Journey Bikes most me requesting updates.

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- bad
Susie C, 2020-08-01

The box came without a seat inside. Outreached journey who turfed the problem off on the manufacturer. Received the seat a week later and when we began assembly, realized the motor cord was completely severed. At that point I asked for a refund as I was not confident in the product. Horrible!!

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