Invitation Homes Reviews

Total rating 1.80

bad

TrustScore calculated from 5 reviews

Bad
60%
Poor
20%
Average
0%
Great
20%
Excellent
0%

Description Invitation Homes

 There were only mom-and-pop landlords and a few regional leasing companies. No one could deliver the consistent, worry-free way of life that our founders envisioned. Seizing on this opportunity to lead a national leasing revolution, Invitation Homes was born.From the very start, we were different.

Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became the #1 home leasing company in the nation. We continue to innovate with smart home technology, an industry-leading maintenance app, and other forward-thinking programs that simplify your lifestyle. No wonder we have nearly 80% resident retention.


- bad
Jean Farret, 2021-06-04

The hidden fees will all the sudden start popping up later on down the road on you. Never again will I ever do anything even remotely associated with these unprofessional agents.

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  0   1
- bad
Kengsley Haggens, 2021-03-23

Extremely disrespectful towards me. The agent literally dismissed me as was trying to explain the ongoing issue with the property. The agent would not let us explain and would hang up on me. Extremely unprofessional.

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  0   1
- Poor
Yana Rutts, 2021-03-20

Total disappointment with this experience. They charged us for lawn mowing even though we mowed it a day before. They charged us for leaves blowing - though the pavements were clean the day we moved out.

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  0   1
- bad
Tyana Elder, 2020-11-04

They failed to issue a credit as told to me and when I asked for a refund due to their negligence they refused to refund me. Instead they issued a credit to my account. This is my money not theirs.

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  0   1
- Great
Stephanie Gallot, 2020-09-12

I have nothing but professional and courteous customer service from them. They always respond to my emails and concerns with prompt replies and if they don't have the answers right then, they go beyond to find them.

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  0   1

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