We are a global player in the travel insurance business operating in 84 countries and we are a part of MAPFRE Asistencia. We provide travel assistance to our customers anywhere in the world through our International Assistance Network.
Our network is comprised of 35 company owned state of the art assistance centers operating 24-hours per day, with 2,000 multilingual operators, 145 doctors and a network of over 31,500 healthcare providers supporting our global travel insurance and assistance programs.
I sent a copy of my phone bill showing there were 8 phone calls to them and they still deny talking to me. This has been the worst experience I have ever had. No wonder they have a bad rating from the Better Business Bureau!! I would never use this company and feel the need to warn others.