Image Tours Reviews
Description Image Tours
Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. T
hanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE tour is now in its 61th year, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE tour, Image Tours offers several other fine European tours.
This company is being a BULLY regarding an upcoming Europe trip and COVID-19. They are giving my husband and myself ONE option regarding choices with our deposit / trip insurance. This is something we have never seen before and to think anyone should be FORCED to either lose their money or go on a trip they do NOT feel comfortable.
Even though we purchased travel insurance, Image will not refund our deposit. We are forced at this time to make a decision about rescheduling the trip instead. Of course, we could elect at this time to cancel altogether and lose what we have already paid, probably the most profitable for Image!!
After our paying thousands of dollars for the tour, we were charged a dollar for bottles of water on the bus. One would think something as basic as bottles of water would have been provided. With us, and many of the other participants, things like this were a matter of principle and we were very disappointing.