Grove Collaborative Reviews
Total rating 2.50
Poor
TrustScore calculated from 4 reviews
Description Grove Collaborative
At Grove, we take the guesswork out of which products are good for you and your home. Every product meetsstrict standards for being nontoxic, effective, sustainable, and cruelty-free. Once you find products you love, we ship to your home on a flexible, monthly schedule.
Healthy home essentials, delivered - Grove started as an idea between three friends talking in a spare bedroom in San Francisco: what if it was easy to find healthier home essentials? The belief that what we bring into our homes contributes to that homey, cozy feel prompted them to try to make their idea a reality. Welcome to Grove. We’re here to help you create your best version of home with ease and enjoyment. - How Grove works - Each Grove order is like a care package for your home.
Choose the products you want and we’ll deliver them to your door. Your first order always ships for free. Refill orders are entirely in your control. We’ll email you when a refill order is due to ship, so you can make changes if necessary. - Grove is a public benefit company - That means that we run our business prioritizing social, environmental, and community wellbeing over everything else. We're a Certified B Corporation, too!
This was the last straw for me. If I was that employee, I would’ve put a little effort into my job and contacted the customer, especially a first-time customer to make things right! I will not order anything else from this company, as they care so little about their customers. I will tell everyone I know about my situation and my troubles I’ve had with this place. They even took more money than what they should’ve from me because they were “out of stock” yet still charged me for these items.