Generali Travel Reviews
Total rating 2.25
Poor
TrustScore calculated from 4 reviews
Description Generali Travel
Generali Global Assistance (GGA) offers a suite of protection services to our partners that provide their customers and employees individualized assistance and peace of mind when the unexpected happens: while traveling away from home, in the event of identity fraud or in the aftermath of a loved one’s death.
We are committed to proving that we can live up to the standards we set for ourselves. We encourage open discussion and exchange to better achieve our goals. We value diversity amongst our employees, irrespective of gender, religion, origin, or age. We play a key role in the development of social communities wherever we operate.
Generali was incredibly unhelpful, rude, abusive. They told us that return travel was not medically necessary, and told us verbally that if we refused their travel recommendations we would have no right to file a claim. Looks they force people to do what they want. Horrible!!
So disappointed with them. They refused to allow their "travel medicine specialist" doctors to speak with me or my companion's doctors. They had zero interest in resolving a situation that would benefit my companion's health, or well being or for that matter, keep him alive. Don't trust them.