Free People Reviews

Total rating 2.00

Poor

TrustScore calculated from 4 reviews

Bad
75%
Poor
0%
Average
0%
Great
0%
Excellent
25%

Description Free People

Today we draw, design, sew and buy for her. We offer her countless options within our own Free People collection, so that even if she takes her best pal shopping, they won't come out looking at all alike. And if she wants her colours and patterns all mixed up, that's even better, picking through our sweaters, knits and skirts. And our design team is expecting to offer even greater variety in our intimates and accessories business.

Our sales team is in love with the Free People customer, and constantly searches for accounts who believe in our aesthetic and want us to be part of their lives. Today our line sells in over 1,400 specialty stores worldwide. Some department stores, such as Nordstrom and Bloomingdales, have created in-store concept shops to enhance the beauty of the clothes, and provide their customers with the quintessential Free People experience. The sites have found great success with online shoppers around the world who are looking for a little something special in their online experience.


- bad
Roffe, 2021-03-02

It will be the end of the summer by the time it gets here. The support line placates you and then does nothing to assist or even explain the situation. They take your money but can’t seem to package it and put it in the post. Incompetent.

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- bad
Alesha, 2020-12-12

I received most of my items fairly quickly but after waiting 7 weeks, two of my items still had not been delivered. I still did not have tracking information for these two items either. Called their customer service number and they could not offer an explanation. They did not offer to locate or even resend my items.

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  0   1
- Excellent
Tasha, 2020-11-19

As soon as you process the refund..will be in your acct in 2 working days.. don't need to have the hassle of finding ink for your printer etc as the post office can just swipe the QR code they send you....Fantastic refunds policy !!

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  0   1
- bad
Christina MW, 2020-08-21

I returned items via their process and the items weren't received by their warehouse. I kept checking diligently and was told multiple times it was in transit until someone finally opened a dispute. This has to be the WORST experience ever. I've never had this issue.

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  0   1

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