esurranty Reviews

Total rating 2.50

Poor

TrustScore calculated from 4 reviews

Bad
25%
Poor
50%
Average
0%
Great
0%
Excellent
25%

Description esurranty

esurranty opened in 1997 selling computer parts, peripherals and extended service plans for computers online during the dawn of the internet boom. In 2010 we focused only on the extended warranty side of our business, closed our parts distribution department and started offering our services exclusively to schools, colleges and corporate clients. 

Over the last 22 years, the owners of esurranty we have upheld a reputation of providing quality service to our customers at a fair price. We are proud to say that over the last 7 years we have retained over 91% of our consumer customers and over 80% of our corporate clients. The majority of our customers will not only refer us to their friends, but have all of their mobile devices, tablets and computers covered with us.


- Poor
Henry O, 2021-06-11

I called their accounting office and left a message and they say they will contact me within 2 days and I've heard nothing. Charging me money for insurance, and not producing any responses. Buyer beware.

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  0   1
- Poor
Roy Fagan, 2020-12-14

When you try to call their claims phone number it just hangs up on you. They take your money and never respond. I tried to get my money back and was unsuccessful so then they use that as an excuse to not pay. Scam!!!

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  0   1
- bad
Kevin Lee, 2020-12-07

They canceled my warranty without ever letting me know, and even though I continued to reach out to support to find out why and show proof of my purchase, they've yet to take accountability for cancelling and re-establishing my warranty! DO NOT PURCHASE they are SCAM!!!

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  0   1
- Excellent
Therese Honey, 2020-09-14

Reasonable deductibles. Phenomenal customer service. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced.

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  0   1

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