Chelsea FC Reviews

Total rating 2.67

Poor

TrustScore calculated from 6 reviews

Bad
33%
Poor
16%
Average
16%
Great
16%
Excellent
16%

Description Chelsea FC

As the global leader in licensed sports merchandise, Fanatics delivers to over 180 countries, runs stores in over 12 languages and supports multi-lingual call centres incorporating 11 languages. Fanatics extended the reach of its licensed sports merchandise business by acquiring UK-based international sports e-commerce company, Kitbag on February 2nd  2016.

Operating from its base in the UK’s sporting stronghold of Manchester, the international business provides online, retail and end-to-end event solutions for over 30 partners across various sports. Fanatics has relationships with globally recognised English Premier League, La Liga, Bundesliga and Ligue 1 clubs, along with representation across all major US Sports Leagues, Golf, Rugby, F1, esports and Tennis.


- Great
John Butler, 2021-05-30

We recently purchased a football kit and accessories for our son. Everything arrived on time and it all fitted perfectly. He looked brilliant and we all had a wonderful day. Excellent!!

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- bad
Daniel Casper, 2021-02-23

This is the worst organisation I have had the misfortune of dealing with, absolutely atrocious, complete Joke, and certainly not in keeping with the Chelsea Brand. Avoid at all costs!!

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  0   1
- Poor
Kevin Goldman, 2021-02-08

This business is run by a third party company. Doesn't look like the club are aware of the customer feedback online. Or they are not bothered. What a shame.

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- Excellent
Jessika Wakely, 2020-08-12

I love Chelsea shop.It is really nice and there got lot of staff from my preferred collection. The company kept me up to date with the order process and I am very pleased with the items.

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- Average
Mark Simpson, 2020-08-04

No updates about delay eventually get through on email chat only to find most items out of stock so had my money for near seven weeks!! Terrible customer service they need to sort out their IT support.

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  0   1
- bad
Lorraine Williams, 2020-07-31

They said they would refund the shirt but I still haven't received it, communication with Chelsea mega store is appalling, I can't find a telephone number to call them, very disappointed and can't believe such a big company can be such a let down.

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  0   1

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