Buildium Reviews

Total rating 1.75

bad

TrustScore calculated from 4 reviews

Bad
50%
Poor
25%
Average
25%
Great
0%
Excellent
0%

Description Buildium

Buildium is the only property management solution that helps real estate professionals win new business from property owners and community associations seeking services. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.

Buildium services customers in more than 50 countries, totaling over 2 million residential units under management. Buildium offers the industry’s best property management software solution and continues to make investments in the product and customer experience in 2021.


- Average
Allan Fillderland, 2021-01-04

The person that I spoke with in customer service asked me if I did anything which is clearly not the case. Can't wait to find a better software. Been having issues since the beginning.

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- bad
Lance Dalton, 2020-12-04

When it comes to accounting though, the customer service reps sound like they're working from home and put you on hold after every question so they can search for a canned response and then they keep repeating it in different ways instead of getting to the root of the problem.

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- Poor
James Tiger, 2020-09-24

Their customer service is terrible- often taking weeks to respond to inquiries if they ever respond. Their software is poorly designed, burying things inside tons of menus with no breadcrumbs to return to menus.

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- bad
Valerie H, 2020-07-30

I am so disappointed with this negligent attitude and lack of responsibility from Buildium. I will be looking for a different property management company now that Buildium has lost my trust.

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