Brussels Airlines Reviews

Total rating 3.40

Average

TrustScore calculated from 5 reviews

Bad
0%
Poor
40%
Average
20%
Great
0%
Excellent
40%

Description Brussels Airlines

Brussels Airlines, member of Lufthansa Group and a Star Alliance member, is the Belgian airline that offers the widest choice of flights to and from the capital of Europe. We operate some 300 flights daily, connecting Brussels Airport to over 100 premium European and African destinations, New York, Washington D.C. and Toronto.

On long haul flights, the airline operates an all new Business Class with full flatbeds and state of the art inflight entertainment with one of the biggest touchscreens on the market, and a brand new Economy class with ergonomic seats and individual in-flight entertainment touchscreens.


- Excellent
Heather Clark, 2021-06-29

Extremely sweet and service minded staff on our flight. Everything regarding safety seemed very professional. give Brussels Airlines 5 big stars and would love to travel with them again. Thank you Brussels Airlines!

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- Poor
Andre Finett, 2021-06-08

A complete disgrace for a service oriented company. I would suggest all football fans and all other to avoid booking with you. Our one day flight to Brussels to see a match has turned out to be a nightmare because of your non existing customer support.

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- Excellent
Jenny Wide, 2021-04-04

Thanks for a very tumultuous but yet pleasant journey. I will certainly go with Brussels Airlines again as I now know that they always take the security before anything else and that their staff is professional and knows how to handle travellers in a very stressful situation.

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- Average
Anthony Gleintt, 2021-02-23

Following a phone conversation with the support agent from Brussels airlines,the agent claimed that they cannot add this insurance to my flight and they proposed me to search for a different insurance or cancel my flight and book it again. A bit disappointed.

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- Poor
Misty Holland, 2021-02-21

The worst airline and the very worst customer service!! Stay away!!! We were refused to have our boarding pass because the new Brussels airlines internal measurements changed at the last minute according to the check in staff.

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  0   1

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