Jenson USA Reviews

Total rating 2.33

Poor

TrustScore calculated from 3 reviews

Bad
33%
Poor
33%
Average
0%
Great
33%
Excellent
0%

Description Jenson USA

For over 25 years, we are America's best online cycling store at www.jensonusa.com and at retail locations in Corona and Riverside, California, featuring over 30,000+ products from all of the best brands for road bike, mountain bike, triathlon, BMX, gravel and commuter bikes, parts, apparel and accessories.

Serving the bicycle community since 1994 Jenson USA has succeeded by following it's mission to be the best company for customers to buy from, for vendors to sell to, and employees to work for. Jenson USA was named to the Internet Retailers Top 500 list and nominated as a Top Workplace in the Inland Empire.


- Great
Nicholas Barton, 2021-05-01

Had a reply to the warranty request within 24 hours, and refund with a couple of days of getting the cassette back to them. Great fast & friendly service.

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- Poor
Gleesing Ryan, 2020-10-29

For customer satisfaction, I can not speak highly about this given the costs and the experience with ordering, putting the lamps together and trying to test hoping that everything would make a 24 hour race experience better.

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- bad
Deanna W, 2020-07-03

The items I have ordered which the website said we're in stock are back ordered and my card has been charged. I eventually get credit back. I know covid has been tough for a lot of people and a lot of businesses but it seems like a strange way to conduct business.

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