Zoom Reviews

Total rating 1.40

bad

TrustScore calculated from 5 reviews

Bad
60%
Poor
40%
Average
0%
Great
0%
Excellent
0%

Description Zoom

Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. 

Zoom is a cloud-based video conferencing service you can use to virtually meet with others - either by video or audio-only or both, all while conducting live chats - and it lets you record those sessions to view later. Over half of Fortune 500 companies reportedly used Zoom in 2019 and during 2020 it hit even greater heights, racking up 227 per cent growth over the year.


- bad
Karine L, 2021-04-23

Terrible customer service. They rely on the bot system where you cannot receive any proper answer. I have tried sending their support form : the system did not let me. I have tried talking to their chat bot, they did not know my answer. I have tried calling them, they did not answer.

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  0   1
- bad
Gareth G, 2021-02-09

They billed me twice last month, the money left my account and despite more than five emails to their so called 'customer support' - not one person from this company has responded. Scum and money grabbing!

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  0   1
- Poor
Alysha, 2020-12-07

Their customer service is pathetic, sales team does not attend to purchase queries. Wish I could give more than 2 stars , but they don't deserve it.

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- Poor
Gauthier E, 2020-11-03

I've sent many emails to the billing & support dept and got no responses. They don't get back to you, they don't acknowledge your issue. You can't call them?? There is no tel number to call.

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  0   1
- bad
Dani Scwartz, 2020-09-30

I've been trying to talk to anyone and I mean anyone, just a reply email, someone on the phone, anything for about 4 weeks now. I've sent countless emails, calls, requested demo's in the hopes a sale might peak some interest and absolutely ZERO response, nothing.

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  0   1

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