Xometry Reviews

Total rating 1.50

bad

TrustScore calculated from 4 reviews

Bad
50%
Poor
50%
Average
0%
Great
0%
Excellent
0%

Description Xometry

The Xometry Instant Quoting Engine and our massive network of machine shops are transforming custom manufacturing. We make it easy for all customers from startups to Fortune 500 companies to access manufacturing on demand by providing the most efficient way to source high-quality parts.

At Xometry, we created a proprietary software platform to enable product designers and engineers to instantly access the capacity of a network of manufacturing facilities. Our platform makes it possible for customers to receive instant pricing, expected lead times, and manufacturability feedback. At the push of a button, the network is able to deliver high-quality parts at consistently fast lead times while offering very low prices.


- Poor
Oscar B, 2021-03-06

Xometry customer support won't answer your requests and when they finally do, they are completely uninterested in helping you. This was a big mistake. As usual the order is late and their customer service is a joke.

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  0   1
- bad
M Graw, 2020-09-10

Can't get a real person to talk about refunding. First the website didn't update accordingly after I sent my money, it was gone but no order received on their website. Well. When this was fixed it took them two weeks to tell me that they actually can't make my parts. Offered a measly discount on my next order. Now I wonder if I even get my money back. So disappointed.

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  0   1
- bad
Coleman, 2020-09-03

Parts were significantly delayed and needed to triage specific surface finishes to procure the parts on time. While the technical staff kept me in the loop it looks like they rushed the job and delivered damaged parts.

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- Poor
Howell Cornell, 2020-08-22

You made a part for me with obvious errors and failed to correct it due to some ridiculous self imposed time limit. After complaining, your president left me a voice mail then failed to follow up person to person. Shame for doing this to me!!

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  0   1

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