United Reviews

Total rating 2.50

Poor

TrustScore calculated from 4 reviews

Bad
25%
Poor
50%
Average
0%
Great
0%
Excellent
25%

Description United

United Airlines is one of the world’s largest airlines, following the merger with Continental Airlines in 2010. The carrier operates an extensive domestic and regional network of services from its main domestic hubs at Chicago O’Hare, Denver, Houston George Bush, Los Angeles, Newark Liberty, San Francisco, Washington Dulles and Guam airports.

United Airlines utilises a large fleet of narrow and wide-body Airbus and Boeing aircraft, and operates international services to Central America, South America, Asia, Australia, Europe and Africa. United Airlines is a founding member of the Star Alliance and closed a merger with Continental Airlines in Oct-2010. United Express is the regional branch of the airline. United Continental Holdings is the parent company of United Airlines.


- Excellent
Aunttine Froster, 2021-07-03

This was the most amazing customer service we have experienced ever. We are so gracious and will always fly United. The flight attendants were wonderful as well. I recommend flying United airlines.

Do you find this review useful?

  0   1
- Poor
Jessica Brown, 2020-10-19

Been on the phone all day and we still have not gotten a decent answer to where or when our bags will arrive. United you are the worst airline and we will never book with you again.

Do you find this review useful?

  0   1
- bad
Casey Connard, 2020-09-15

Their customer service is terrible and at this point I think they just give customers the run around till the customer gives up and just accepts their worthless voucher. United Airlines is skilled in causing problems for passengers. When you need help, do not depend on United Service Desk.

Do you find this review useful?

  0   1
- Poor
Roxen Aoaja, 2020-07-29

There was zero communication from United to let us know our flight was delayed by hours. Bag drop off also a pain. Then to the Polaris longe seated lunch? No spaces available, sorry. Terrible all around. Waste of money.

Do you find this review useful?

  0   1

Terms and Conditions

Log in

Or

If there is an account with this email address you will receive instructions for resetting the password on it!