Trip Mate Reviews

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Total rating 1.50

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Description Trip Mate

Trip Mate is the partner that leading travel professionals turn to for high-quality travel protection products and services for the traveling public.In addition to offering industry leading travel protection plans, we provide complete program administrative services including product design, underwriting, and our state-of-the-art claims services.

Our unique product offerings help us provide travelers with the most complete coverage while they are away. We were the first company to make available provisions to waive the policy exclusion for pre-existing conditions throughout our entire product line and provide terrorism coverage without geographic or political restrictions on many of our policies.

- Poor
Charlie Jeannes, 2021-06-14

The representatives lie about what will be covered, then you purchase insurance with the understanding you will be covered, NOT! Do not bother with this insurance. Tripmate is a scam!

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- bad
Lionel Nugrett, 2020-10-12

This is the first time we have used Trip Mate insurance. We submitted our claim and realize NOW there is NO CUSTOMER SERVICE after you purchase the insurance. Stay away , it's a scam!!

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- bad
Sussan Hunter, 2020-09-23

I am expecting a refund, we had to cancel due to thinking my son had Covid and we had a son for sign off as well. The status says paid, but then in the notes it says non refundable. I HIGHLY recommend looking into other travel insurance companies.

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- Poor
Yvonne Dough, 2020-09-23

I can't get a LIVE person on the phone to find out what's the hold up with our claim. The number always refer you to the website but it only tell you what you already know which is the documents have been submitted. We can not afford to wait for months for reimbursement! DONT DO IT !!! WASTE OF MONEY!

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