Transcat Reviews

Total rating 2.20

Poor

TrustScore calculated from 5 reviews

Bad
40%
Poor
40%
Average
0%
Great
0%
Excellent
20%

Description Transcat

By any measure, a better choice. Whether it is the products first manufactured by Transcat, to the over 500 leading test equipment product lines offered today, to being one of North America’s largest and leading calibration and compliance services providers, Transcat remains focused on your quality performance requirements.

With over 50 years of experience in servicing some of America’s largest companies in our targeted industries and the assurance of a publicly traded company working with you for both today and tomorrow, Transcat is committed to your company’s specific needs. Transcat offers a unique approach to our position as a leading distributor of test, measurement and controls instruments by supporting inventoried lines with the ability to calibrate and test instruments at the point of sale while offering repair and rental services for these products.


- bad
Nathan Bills, 2021-06-14

Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.

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  0   1
- Poor
Lucas Dones, 2021-05-16

I did get the product in good condition and one of the customer service representative was nice and helpful, but as my whole purchase experience, I think ignoring emails from your customer and evading answering the questions about the product status is unacceptable.

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  0   1
- Poor
Jim Nangles, 2021-04-14

They expect me and I expect myself to take other measures necessary to meet deliveries. If I was not able to extend my delivery to my customer because of Transcat's delay, I would have been charged liquidated damages. Bad experience!!

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  0   1
- bad
John Beens, 2021-02-01

NO REFUND after I complained to them. I was very specific for them to not damage a second one the next time, and took pictures, and they assured me it would not be broken again. They returned it with the wires BENT and BROKEN. Horrible!!!

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  0   1
- Excellent
Anthony Windsor, 2020-12-17

Always been very helpful when I have had to call them for assistance. The last time I called I spoke to Jack who assisted me in getting back into my online account. Everything works amazingly well!

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  0   1

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