Thumbtack Reviews
Total rating 2.80
Average
TrustScore calculated from 5 reviews
Description Thumbtack
At Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing what to do, when to do it and who to hire. We don't just connect customers to the right pros for their projects. We empower millions of homeowners to fix, maintain and improve their most valuable asset.
Bringing the $500 billion home services industry online, Thumbtack is a technology leader building the modern home management platform. As for those of us who work here? We love it and we have awards to prove it.
This is the worse experience I had. The quality services is extremely poor as my lawn looked worse than before. This is a ridiculous service that offers no real feedback and removed my request for service for absolutely no reason. You should be ashamed to run such a company.
Our issues could have been resolved quickly, with simple communication. Instead, we received no word nor warning, and when we investigated, we were given no explanation nor path for resolution. Because of this policy level commitment to inferiors customer service, we have lost time, opportunity, and money.