Arch RoamRight Reviews

It appears that the claim process is designed to delay the payment. Other than the automated email generated to provide the most limited amount of information regarding the status my claim, my email is not responded to, nor are my phone calls.

Unfortunately, we had to cut our vacation short because our son needed to be hospitalized. The RoamRight claim process was very fair and prompt. We would purchase this insurance again.

They have drugged me for now just about 5 months, and going. They refuse to provide a refund because the travel agent chose to ignore their request to confirm that i did not get any refunds or credits for 4 months. Total waste of money.

Arch Insurance denies our claim because we didn't send a letter to the operator to tell them to cancel. If we don't send notice then its not covered. What a bad experience!

We lost the airline tickets from London and bought Frontier tickets but insurance decided to not help us out since it wasn't written in the contract that way. What a waste of money to buy insurance. They are greedy and we will never use them again.

They refuse to have a conversation on the phone and instead default to email and closing our your Claim without an explanation. Look elsewhere. It would be better.