Parkdean Resorts Reviews

Reviews Parkdean Resorts enlarge image

Total rating 1.40

bad

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Description Parkdean Resorts

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve.

We will continue to find new and exciting ways to exceed customer expectations, ensuring our guests and owners create amazing memories every time they visit a Parkdean Resorts Holiday Park.

- bad
Magda B, 2021-06-12

After months and many emails I am still unable to speak to anybody to arrange a refund. They are not contactable by phone and send unrelated copy and pasted emails back! They are holding over £500 of my money. Absolute SCAMMERS!

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- Poor
Priat Vaneh, 2021-05-16

No phone lines are working. Online chat had 155 minutes wait. When I actually connected they told me to call park direct. No surprise that phone number was also unavailable. Never got answer to my query.

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  0   1
- Poor
Courtney M, 2020-12-04

The directors of this company may feel that customer satisfaction, and the support of their staff on the front line, to facilitate this avenue of repeat business, is not important.

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- bad
Joanna Pichard, 2020-11-10

When we arrived the caravan was absolutely disgusting. Smell was revolting, toilet and shower were filthy, stained sheets and the glasses were sticky. Had to clean the caravan myself before I could let my child in.

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- bad
V Bennet, 2020-07-10

Begged them to deep clean caravan before next guests ! Guessing this was not done ! Myself and my family are only just recovering from what I can only describe as a holiday from hell!

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  0   1

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