Ooma Reviews

Total rating 1.50

bad

TrustScore calculated from 4 reviews

Bad
50%
Poor
50%
Average
0%
Great
0%
Excellent
0%

Description Ooma

Ooma is dedicated to empowering customers to connect in smarter ways. Ooma creates powerful connected experiences for businesses and consumers which it delivers from its smart cloud-based software as a service platform. Ooma’s business and consumer phone service solutions are each ranked #1 by customers in third party surveys.

For businesses, Ooma Office phone service enables small businesses to sound and act like a big business, with powerful features including desktop and mobile apps so users can work from anywhere. Ooma Enterprise phone service provides larger businesses with a complete unified communications as a service solution that can be customized to meet the individual needs of complex organizations. Ooma Connect delivers innovative fixed wireless internet to businesses, for both back-up and primary use.


- Poor
Kaufman B, 2021-06-09

Not even a mention that I could find in their FAQs, not ANYWHERE about how to do that. I got on the customer support line and they told me I have to call between certain hours because they have to authenticate me. Ridiculous.

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- bad
Joel J, 2021-04-10

Never do business with these dishonest people. Read the hundreds of negative reviews on the BBB website. They do their best to trick you into keeping the service when you try to cancel.

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  0   1
- bad
Terry T, 2021-02-24

The worst part about this company is trying to cancel. You can't cancel online - you have to first call in. I waited on hold for several minutes before I spoke to the support rep. She said I would have to wait to speak to another rep that handled cancellations. I waited on hold again for fifteen minutes.

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- Poor
Theodore Z, 2020-12-10

I told the support person that I had NOT canceled it, but I'm happy to be done with Ooma. Called to cancel, but got talked into swapping the equipment. New equipment never worked.

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  0   1

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