Omio Reviews

Total rating 1.50

bad

TrustScore calculated from 4 reviews

Bad
50%
Poor
50%
Average
0%
Great
0%
Excellent
0%

Description Omio

Whether it’s getting to a bustling tourist hub such as Paris, France, or a relaxing town like Motril, Spain, our pioneering and practical platform helps travelers worldwide explore Europe, the United States and Canada.

We bring together more than 1,000 transportation providers across trains, buses, flights, ferries, cars, and airport transfers to make it easier for you to focus on what really matters: the journey. Choosing us means saving time and money while loving the journey you’re on.


- bad
Lauren W, 2021-02-03

I have emailed 3 times in regards to getting a refund for these and still have not heard from them , tried the number however they are not taking calls due to covid , I have tried whatsapp messaging them and not getting an answer from that either.

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  0   1
- bad
Sofia Torres, 2021-01-10

They DON'T refund the whole value you paid for, if you don’t want omio credits they will charge you even more! And the omio credits only come as individual discounts so if you want to use it all in one trip you have to buy separate tickets and pay MORE service fees and pay MORE for the rest of the ticket yourself even if you have money from another refund. They ROBBED me!!

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- Poor
Yanan S, 2020-09-17

We’ve tried to contact the customer service a hundred times but they never took the call!! Seriously, this is absolutely a horrible experience!!! I’m not gonna lose 420 euro because of this. It’s such a stupid APP and horrible customer service!

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- Poor
Claire R, 2020-09-12

Its been 10 days since i sent an email and still nothing in reply. I personally don't think this is great customer service and will not be using them again.

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