Healthy Paws Pet Insurance & Foundation Reviews
Total rating 2.20
Poor
TrustScore calculated from 5 reviews
Description Healthy Paws Pet Insurance & Foundation
When we look back on what's been accomplished since we started Healthy Paws Pet Insurance & Foundation in 2009, we are thrilled that we've been able to help so many pet parents give their four-legged family members the best medical care.
From advanced cancer treatments to ACL surgeries too numerous to count, we see how our claim reimbursements are helping our customer's dogs and cats live longer and have a better quality of life. We couldn't be more pleased and look forward to paying claims every day to the benefit of our customers and their pets!
I submitted the claim 27 days ago and have heard NOTHING from Healthy Paws. I have called several times only to be told that my claim is still being 'processed'. It is a very simple claim so I have no idea why they are delaying for so long. It's a really bad experience with them.
I feel that Healthy Paws is taking advantage of this and trapping me by increasing my premium so drastically. I will be moving one of my dogs to another company since he has no pre-existing conditions and I recommend everyone else does the same. It's been a very disappointing experience.
I’m treated like I just signed up yesterday and ignored. Customers loyal for almost a decade need to be treated with some respect and in accordance with the promises made. It is especially frustrating as, prior to this experience, I had recommended Healthy Pawsbefore, but not after this experience, beware guys, they don't respect you.