GOTRAX Reviews
Total rating 1.25
bad
TrustScore calculated from 4 reviews
Description GOTRAX
GOTRAX products can be found on many major marketplaces and retailers including but not limited to; Amazon, eBay, Walmart, NewEgg, Dunham's, and many independent dealers.GOTRAX is committed to creating better and better products. We continually take customer feedback to redesign and improve them. All of our products come with a 90 day warranty and 14-day return policy. As the world grows and cities become more and more consumed with cars and traffic, GOTRAX wants to provide the world with an environmentally friendly but efficient way to get to where you need to go.
Our Mission
To Change, the future of commuting by making products that are environmentally friendly, innovative and fun. To Build, the best products, making them reliable and a realistic alternative to cars and other more polluting forms of transportation.To Create, a smarter, greener, and more unique traveling experience.
After I email them asking about the status of the refund, they say "you have to file a claim" which I've already done. I provided them a RMA and they have not responded. Do not order through GoTrax, plenty of better scooter companies out there that won't steal your money or have terrible customer support.
I have a scooter gotrax used 8 times in one month and the battery not getting changed now I email them and someone told me to give them my address so they can send a new charge after that I didn’t get a new charge to see if that was the problem and I emailed them 3 more time and never get them back to me the phone is only on auto robot no one is answering.