City Grounds Reviews
Total rating 1.50
bad
TrustScore calculated from 4 reviews
Description City Grounds
City Grounds was just a small family business born out of a personal passion for cycling. Together with his recently graduated brother and newly retired father, Ku had opened a tiny 500-square-foot boutique as a way to combine two things they all loved: bikes and family. Buyers loved it, too.
It wasn’t long before an initial collection of fixed-gear commuter bikes gave way to a robust selection of BMX, road and kids bikes — and the flagship store grew into a multi-location retail business. By the time the company decided to start selling online, City Grounds had established itself as a premier online BMX retailer with a very loyal following.
Once we put the bike together, we noticed the back tire was not keeping air in it, we put more air in it then the whole tire popped. I had to purchase an inner tube, still was having problems with keeping air in the tire. Couple days later the bike was making a strange noise, not sure why. Next day them but they didn't answered.
I would warn anyone to avoid buying from City Grounds unless they are prepared for quality issues. I suspect this bike may have been a return or factory second rather than an actual retail Marin product. Customer service didn’t seem at all concerned that City Grounds had shipped a bike in such poor condition.