CarParts.com Reviews

Total rating 1.67

bad

TrustScore calculated from 3 reviews

Bad
33%
Poor
66%
Average
0%
Great
0%
Excellent
0%

Description CarParts.com

At CarParts.com, we put the customer experience first. With a simple and convenient online platform, we have transformed the way drivers shop for parts in today’s digital world. It’s smarter, quicker, and hassle-free. With over 25 years of experience, and 50 million parts delivered, we’ve streamlined our website and sourcing network to better serve the way drivers get the parts they need.

Utilizing the latest technologies and design principles, we’ve created an easy-to-use, mobile-friendly shopping experience that, alongside our own nationwide distribution network, cuts out the brick-and-mortar supply chain costs and provides quality parts at a budget-friendly price.


- Poor
James Konnor, 2021-04-18

They send the wrong part. I cant get a refund. Website is down and no one answers the customer service line. I will never do business with this company again and will be sure to tell all my friend to avoid this company.

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- Poor
Villton S, 2020-12-05

I contacted, sent my receipt and showed them it was supposed to be a driver side fender and the passenger side and when I contacted customer service they insisted it was my mistake and stopped emailing me back. They won’t replace my part or send me a refund. They are are very unprofessional and couldn’t help me but they would take my money.

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  0   1
- bad
Collin E, 2020-10-22

The package was 3 days later than I was told and the condenser was bent when I opened the box. I’ve been very pleased with past orders but I probably won’t be ordering anything here again.

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  0   1

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