Cardinal Financial Reviews
Total rating 1.75
bad
TrustScore calculated from 4 reviews
Description Cardinal Financial
When we started Cardinal Financial, we set out with the intention of creating a better mortgage experience. We wanted to reimagine and modernize the way home loans are obtained by bringing increased transparency, simplicity, and speed into an industry that has oftentimes lacked all three.
Backed by our proprietary loan processing technology, Octane, we consistently offer some of the lowest rates and fastest closings in the industry while providing great service and striving to deliver a personal experience to all who choose to do business with us. We are committed to transforming the trying process of buying a home into a simple procedure that doesn’t drain the joy of accomplishing a lifelong goal.
They did not pay taxes on time. Was told the title company needs to pay taxes. After I cleared that this is not the case, I was told numerous times the check will be over night to the County. Still hasn't happened. Customer Service is terrible and their Tax Department you can't talk to.
They told us that our loan officer would get back to us shortly. That was more than three weeks ago. I sent another email expressing my severe disappointment through the customer service website yesterday. It is now almost the end of the day, so they have had nearly two business days to respond to that. Nothing.