Bus.com Reviews

Total rating 3.25

Average

TrustScore calculated from 4 reviews

Bad
0%
Poor
50%
Average
0%
Great
25%
Excellent
25%

Description Bus.com

Bus.com is changing the way that groups travel by making it easier than ever to book a bus online. Through our unique technology, we are modernizing the charter bus industry to provide service across North America that is safe, easy, and affordable.

 Bus.com team wears many hats  from programmers to account managers to logistical experts to data scientists and beyond. Although our tasks may differ on the day to day, we are united by one belief: that buses are good for our communities, good for the environment, and an all-around great way to move groups. 


- Poor
Alex Gray, 2021-06-08

We spent hours on the phone with the service trying to find out where our bus was. They never actually knew why our bus didn't show as they didn't have contact info for the bus driver. We were sent another bus over five hours later than we were originally supposed to leave.

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  0   1
- Poor
George T, 2020-10-08

The bus had no toilet paper, the driver didn’t know the best route, my itinerary was not followed and everyone had to get dressed on the bus . The company can’t take the time to call and apologize. Very disappointed.

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  0   1
- Great
Dean Coob, 2020-08-24

Extremely helpful, responsive and went above and beyond to help customize the trip for our party. We have not gone on our tour yet, but I sincerely hope that our group will have a similar experience.

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- Excellent
Heidi Schrof, 2020-08-01

The bus driver was courteous, friendly, and helpful. What I expect from a transport company: always on time.

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  0   1

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