Bob's Sports Chalet Reviews

Total rating 1.25

bad

TrustScore calculated from 4 reviews

Bad
75%
Poor
25%
Average
0%
Great
0%
Excellent
0%

Description Bob's Sports Chalet

Bob’s Sports Chalet is a premier ski and snowboard shop located in central Connecticut.  Bob’s has two retail store locations.  Its Bristol CT store, built in 2016, is located down the road from ESPN headquarters on Route 72; and its Avon CT store which opened in October 2019 serving the Farmington Valley of Avon, Canton, Simsbury, Farmington and the surrounding areas. 

Bob’s Bristol CT location on Route 72 has 7,500 sq feet of retail space with a large section of the store dedicated to skis, snowboards, boots, bindings, goggles and helmets in the winter and one of the largest selections in Connecticut of discs for disc golf in spring or summer. 


- bad
A Robinson, 2021-02-22

The customer service sucks. They sent us bindings separate from the skis. The bindings were supposed to be premounted but they weren't. Their customer service didn't care and won't refund me anything for the bindings.

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  0   1
- bad
James Saunders, 2020-12-05

No one called me back. I sent and email. I never received an email back. I called again and I was told they would look into it. I received an email that said that getting the wrong gloves was impossible and that I could not have been sent the wrong gloves. Lies lies lies...

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  0   1
- Poor
Oliver Patt, 2020-10-22

Customer service was a joke. I contacted them and they said that they had the wrong image up on their website. It’s such a simple thing to avoid, just put the correct image up. I sent them back for a refund.

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  0   1
- bad
L Donahue, 2020-10-09

They sent me the wrong shoes, and they appeared used when I opened them. I sent them back and they gave me a 50% refund. Incredibly unprofessional and frustrating.

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  0   1

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