ADT Reviews
Total rating 2.75
TrustScore calculated from 4 reviews
Description ADT
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go.
ADT security systems are only as good as the people behind them. Be a part of the leader in home and business security, and you can be an Everyday Hero making a positive impact on the lives of our customers. We offer generous benefits, opportunities for career advancement and an inclusive culture. Find your fit today.Each day millions of our customers trust ADT to protect what they love and cherish the most. Earning and maintaining their confidence is critical to the success of our business, which is why we have the highest ethical standards for our industry,” said Jim DeVries, President and Chief Executive Officer, ADT.
The ADT Ethics Office works every day to uphold this commitment. Our program includes: the ADT Ethics Line, the Code of Conduct, training programs, and business-specific policies that comply with applicable laws. Our programs are designed to help us identify ADT’s compliance risks and address concerns.
I got angry every month I saw the $58 payment come out of my account for flimsy door chimes and a self- arming system that would go offline if you actually tried to arm it. I wanted a good security system. So I got one. I tried to call ADT to take me off of auto pay. They don't allow that. They only allow you to update the payment method. The rep was rude and told me that ADT bought my new security system company so I'd be paying them anyway. I called his lie out and he said he was putting me on paperless billing and hung up.
Don't trust these people with your hard earned money! They tell you the equipment is free, just pay for installation. Yet here we are paying for monitoring fees, installation fees, and equipment fees. You have to keep a close eye on every penny you give them. Because its rarely the same amount each month.
Very friendly, helpful and respectful of covid restrictions. Last time when came the engineer was awesome, he was professional,polite and very helpful. He worked very hard at getting my system up and running perfectly. Then he was very patient with me explaining how the new system works.