Pets Best Reviews

Total rating 1.75

bad

TrustScore calculated from 4 reviews

Bad
75%
Poor
0%
Average
0%
Great
25%
Excellent
0%

Description Pets Best

The team at Pets Best is comprised of pet owners and pet lovers, many of whom have veterinary backgrounds and are involved with animal rescue. We understand the special bond that exists between humans and their pets, and we work to ensure pet owners across the country can better afford the best veterinary care.

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.


- bad
Janett Newby, 2021-06-10

I got a message that something went wrong with automatic refund going automatically into my account. It appears there's a deliberate attempt to prolong refunds. Awful experience!!

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  0   1
- Great
Brigitte Bradley, 2021-04-01

Trust me, the insurance is worth it!! I've already received reimbursement for the claims to cover the cost of the annual premium, and then some. You never know what's going to happen and it's been wonderful to have the Pets Best peace of mind.

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  0   1
- bad
Barry White, 2020-11-18

They will never approve a big claim. My dog needed surgery and i was unable to reach anyone at their company regarding my claim for 3 months. They intentionally will not answer your emails or texts.

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  0   1
- bad
Erin Jones, 2020-09-23

A month went by and they sent me a letter telling me they couldn’t process my claim because they needed a detailed invoice and receipt. What the heck is going on? They are really good at collecting premiums but seem to be lacking in the claims processing area.

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  0   1

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