Comcast Reviews

Total rating 1.75

bad

TrustScore calculated from 4 reviews

Bad
25%
Poor
75%
Average
0%
Great
0%
Excellent
0%

Description Comcast

Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand.

NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services.


- bad
Liptter B, 2021-05-09

I was finally able to fix the connection issues, but am now dealing with the issues that the forced automatic reset did to my modem and computer. It has now taken me well trying over 2 hours to reach a supervisor to lodge complaints against the 2 previous agents, and to try to let them know what happened with the auto reset, which should be illegal. Stay as far away as possible from this.

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- Poor
Tahnya B, 2021-01-08

I tried multiple times to call and actually speak to a live person via a number they gave me. The number is to an automated thing that your only option is for it to send you a link that takes you right back to the chat support! I dealt with at least four different people and wasted about an hour and a half of my time.

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  0   1
- Poor
Price J, 2020-10-26

They can only read from a script, will transfer you to another department when they don't know how to help, will ask for your number if you get disconnected, but will disconnect you or hand up. And please, don't expect a callback.

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- Poor
Donna B, 2020-07-01

I just hate that Comcast is such a terrible company and isn’t willing to work with their customers. Also it’s unreal to me that they can just do whatever they want and charge you for stuff you didn’t authorize and you have no recourse!

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  0   1

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